Privacy policy

PRIVACY POLICY

AMI PARIS places great importance on protecting your personal data. This Privacy Policy explains in a clear and transparent manner how we collect, use, and protect your personal information when you visit our website.

Any information collected through our website that can directly or indirectly identify you is considered “personal data” and will be processed in accordance with this Privacy Policy and applicable U.S. laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable.

DATA CONTROLLER

The data controller responsible for the collection and processing of personal data is:

AMI PARIS
54 Rue Etienne Marcel
75002 Paris, France

For any privacy-related inquiries, you may contact us at:
dataprotection@amiparis.fr

PURPOSES OF DATA COLLECTION

We collect and process your personal data for the following purposes:

Account Management

We use your information to create and manage your account, allowing you to track orders and access your purchase history.

Data collected may include your name, email address, phone number, postal address, country, and account credentials.

Inactive accounts may be deleted after 3 years of inactivity.

Order Processing

Your personal data is used to process and fulfill your orders, including payment processing, shipping, and invoicing.

Data collected includes identification details, billing and shipping address, and order history.

Your data may be retained for up to 3 years after the end of the customer relationship, and longer where required for accounting or legal purposes (up to 10 years).

Marketing and Communications

We may use your data to send you marketing communications, customer satisfaction surveys, and promotional offers.

This processing is based on our legitimate business interest or your consent, where required.

You may opt out at any time by using the unsubscribe link or contacting us directly.

Customer Support

We process your data to handle inquiries, complaints, and customer service requests.

This may include your contact details and any information you provide during the request.

Data is retained for up to 2 years after resolution of your request.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic.

This may include IP address, browsing behavior, and device information.

Cookies are retained for a maximum of 38 months, unless otherwise required by applicable law.

Loyalty Programs

If applicable, we may process your data to manage loyalty programs and customer rewards.

Data collected may include your name, contact details, and purchase history.

This data is retained for up to 3 years after your last interaction.

CHILDREN’S DATA

Our products and services are not intended for individuals under the age of 13.

We do not knowingly collect personal data from children. If such data is identified, it will be deleted promptly.

Parents or legal guardians are responsible for monitoring their children's use of our services.

DATA SHARING

Your personal data may be shared with:

  • Authorized AMI PARIS employees where necessary

  • Service providers (payment processors, shipping carriers, IT services)

  • Business partners involved in order fulfillment

All third parties are required to protect your data and use it only for specified purposes.

INTERNATIONAL DATA TRANSFERS

Your data may be transferred and processed outside your country of residence, including in the European Union and other jurisdictions.

We ensure that appropriate safeguards are implemented to protect your personal data in accordance with applicable laws.

YOUR RIGHTS (U.S. USERS)

Depending on your location, including California, you may have the following rights:

  • The right to access the personal data we hold about you

  • The right to request correction of inaccurate data

  • The right to request deletion of your personal data

  • The right to opt out of the sale or sharing of personal data (if applicable)

  • The right to limit the use of sensitive personal data

  • The right not to be discriminated against for exercising your rights

To exercise your rights, please contact us at:
dataprotection@amiparis.fr

HOW TO EXERCISE YOUR RIGHTS

You may contact us at any time regarding your personal data:

By email: dataprotection@amiparis.fr
By mail:
AMI PARIS
54 Rue Etienne Marcel
75002 Paris, France

If you are a California resident and believe your rights have not been respected, you may contact the California Attorney General’s office.

DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.

UPDATES TO THIS PRIVACY POLICY

This Privacy Policy was last updated on April 29, 2024.

We reserve the right to update this policy at any time. Any changes will be posted on this page.